FAQs

FAQ:

Apparel & Hair

What material are the items made from? 
100% Cotton

Where are the items made and designed ?

The Items are made in the beautiful capital city of Accra in Ghana. The designs are handpicked by Belinda Akobel and tailored by young and talented tailors. 

Can I make changes to my order? 
Yes, once you have completed your form, you have 3 working days to amend your request. Once your request is finalised and payment has been received. We cannot amend the order.  

When will my order be dispatched? 
Once ready, your order will be dispatched within 1-3 working days. 
All items will be delivered via Royal Mail UK. Delivery options vary depending on where you want your item(s) delivered to: 
UK: Signed For 1st Class (£3.99, takes approximately 1-3 business days)  
EU: International Standard (£4.99, takes approximately 3-5 business days) or International Tracked & Signed For (£8.99, takes approximately 3-5 business days) 
Outside EU: International Standard (£5.99, takes approximately 5-7 business days) or International Tracked & Signed For (£10.99, takes approximately 5-7 business days) 

When will my order be dispatched? 

Within 1-3 working days.

 

Can I exchange a product? 
Yes you can as long as the item is not used and is in the original packaging. More information can be found on our Refund Policy page.  

Can I return my item(s) and get my money back? 
Unfortunately we can only exchange the item(s). More information can be found on the Refund Policy page.